Chair/Founder of Race & Ethnicity Employee Resource Group August 2022 - Present

• Spearheaded the creation of a resource group whose aim is to foster a diverse, inclusive workplace and promote the heritage or ethnicity of our members by offering educational opportunities, networking, cultural events, and social gatherings
• Planned and led monthly meetings, as well as produce presentations for those meetings

Product Coordinator March 2020 - Present

• Oversee client's account process from creation to cancellation in Salesforce's CRM, company's own software, and give access to paid products
• Audit partner's client rosters and cross reference data with manually created Salesforce reports. Extrapolate data and present to team for account set ups

• Handle large sets of highly private data, HIPPA certified
• Ensure all partner and general contracts are processed in a timely manner
• Assisted with Accounts Receivable duties with access to highly private financial information.
• Create and consistently update Standard Operating Procedure documents for ad-hoc projects and new responsibilities.
• Designed a system that can be implemented to our cancellation process that could decrease case times from 5-6min average to only a few clicks.

Founder Aug 2018 - Present

• Bootstrapped full brand and product design of skateboards made out of clear Lucite, from idea to sold product

• Implemented a/b tests, managed targeted marketing campaigns, and computed financial reports
• Designed website/online store, sold out of first run of skateboards through online store (12) in 30 days. Currently on hold.

Lead Fabricator Jan 2018 - May 2019

• Analyzed CAD designs to fabricate displays, science equipment, furniture, and  special projects out of acrylic

• Kept bi-weekly inventory of shop materials, assisted in managing shop maintenance and record keeping

• Implemented changes in project management protocol by batching projects and step orders, reducing average project completion time by 50%, found that working on projects one at a time was highly inefficient

Sales Consultant Feb 2017 - Jan 2018

• Experienced in resolving challenging client situations and working with tight deadlines

• Developed system on Microsoft Access for customer data collection which increased customer retention and satisfaction by keeping track of their purchases and restocking for them ahead of time

Head of Marketing & Media July 2015 - June 2016

• Led and supervised a team of ~30-40 promoters in weekly digital marketing campaigns for multiple brands

• Managed company’s social media presence, developed social media postings and engaged with followers

• Increased follower numbers for 2015 by ~90% compared to 2014 (increase of about 17k followers)

Content Producer  July 2014 - June 2016

• Developed and created concepts for promotional materials (videos, interactive posts, contests, posters)

• Team environment required cross-job collaboration and effective communication with talent’s team

• Provided live updates and assistance to our social media feeds during events, created engagement with followers unable to attend events